1. Who we are
LUFORA ("we", "us") operates this website and sells fragrance directly to consumers. For any privacy question, contact us at privacy@lufora.com.
2. What we collect
- Order & account data — name, email, shipping/billing address, order history.
- Payment data — processed by Shopify Payments and our payment providers. We do not store full card numbers.
- Usage data — pages viewed, device and browser information, collected via cookies and analytics.
- Communications — messages you send us and your marketing preferences.
3. How we use it
- To process and deliver your orders and provide support.
- To manage your account and, with consent, send marketing.
- To improve the store, prevent fraud and meet legal obligations.
4. Sharing
We share data with service providers who help us operate — including Shopify (commerce & checkout), payment processors, shipping carriers and email/analytics tools — only as needed to run the business, and never sold.
5. Cookies
We use essential cookies to run the cart and checkout, plus analytics and (with consent) marketing cookies. You can control non-essential cookies via your browser or our cookie banner.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or port your data, and to object to or restrict certain processing. To exercise these, email privacy@lufora.com.
7. Retention
We keep order records as long as needed for accounting and legal purposes, and account data until you ask us to delete it.
8. Changes
We'll post any updates here with a revised date. Material changes will be communicated where appropriate.
See also our Terms of Service and Returns Policy.